Switzerland VIP Account Manager

Sofia Stars is growing tremendously, and we continue to conquer new countries!

Role in a nutshell:

We are looking for a German speaking VIP Account Manager who will be responsible for retention of Switzerland VIP customers and increase of their lifetime value.

Responsibilities:

Being able to search and find for solutions of customers’ issues;
Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs;
Monitor customers’ performance & behaviour in order to evaluate bonus crediting;
Ensure that products’ compliance is being followed according to relevant regulations;
Previous experience as a Sales agent will be considered as an advantage;
Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month).

‍

Qualifications:

Proficiency in English and German both written and spoken;
Proactive person with good support / sales skills;
Strong communication and negotiation skills;
Attention to details;
Previous experience will be considered as an advantage.

‍

Why Sofia Stars?

✔️ Competitive salary and monthly KPIs bonus;
✔️ Working in a dynamic International company;
✔️ Ability of career and professional growth within the company;
✔️ Social benefits and team buildings;
✔️ Sunny, spacious office.

Apply Now

Our recruitment team will check your CV and Portfolio
in a few days. Sometimes it takes more time, so please be patient; we will contact you as soon as possible.

Additional attachments

Attachments

Upload File

Uploading...

fileuploaded.jpg

Upload failed. Max size for files is 10 MB.

250
‍

/ 250

I understand that any personal data I submit will be processed in accordance with Sofia Stars Privacy Policy

VIP Team Lead - German

Polish VIP Account Manager

French VIP Quality Assurance Manager

Polish VIP Quality Assurance Manager

Austrian VIP Account Manager

Spanish VIP Account Manager

Hungarian VIP Quality Assurance Manager

Switzerland VIP Account Manager

Workforce Management Specialist

Slovakian Customer Support Agent

Slovenian Customer Support Agent

Portuguese Customer Support Agent

Customer Support Shift Manager - office-based

Automation QA with Python

Team lead HTML/Markup

Sales agent with Arabic

Greek Sales Agent

German Sales Agent

Slovenian VIP Account Manager

Hungarian VIP Account Manager

Portuguese VIP Account Manager

PSP Tech Account Manager

Payments Data Analyst

AML & RG Officer (late shift)

Team Lead of the Greek CS team - office-based

Customer Support Quality Assurance Manager - office-based

Customer Support Trainer - office-based

Senior UI Designer

Senior CSS/HTML Engineer

Middle UI Designer

Senior Front-End Developer (Angular 15)

Team Lead Back-end development

Product Owner

French Customer Support Agent

Italian Customer Support Agent - late and night shifts

Hungarian Customer Support Agent

Swedish Customer Support Agent

French VIP Account Manager

German VIP Account Manager

Risk Manager

QA Engineer

Senior Node.js Developer

Greek Customer Support Agent

Norwegian Customer Support Agent

Finnish Customer Support Agent

Danish Customer Support Agent

Arabic Customer Support Agent

German Customer Support Agent

Czech Customer Support Agent

Your application has been successfully sent

Our managers will contact you shortly

Oops! Something went wrong while submitting the form.