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Spanish VIP Account Manager

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Sofia Stars is growing tremendously, and we continue to conquer new countries!

Role in a nutshell:

We are looking for a Spanish VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.

Responsibilities:

  • Proficiency in English and Spanish both written and spoken;
  • Proactive person with good support/sales skills;
  • Strong communication and negotiation skills;
  • Attention to details;
  • Previous experience will be considered as an advantage;
  • Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month).

Qualifications:

  • Being able to search and find for solutions of customers’ issues;
  • Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs;
  • Monitor customers’ performance & behaviour in order to evaluate bonus crediting;
  • Ensure that products’ compliance is being followed according to relevant regulations;
  • Previous experience as a Sales agent will be considered as an advantage.

Why Sofia Stars?

  • Competitive salary and monthly KPIs bonus;
  • Working in a dynamic International company;
  • Ability of career and professional growth within the company;
  • Social benefits and team buildings;
  • Sunny, spacious office.

Apply Now

Our recruitment team will check your CV and Portfolio
in a few days. Sometimes it takes more time, so please be patient; we will contact you as soon as possible.

Let's apply
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