Slovenian VIP Account Manager

Sofia Stars is growing tremendously, and we continue to conquer new countries!

Role in a nutshell:

We are looking for a Slovenian-speaking VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.

Responsibilities:

Being able to search and find for solutions of customers’ issues
Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs
Monitor customers’ performance & behaviour in order to evaluate bonus crediting
Ensure that products’ compliance is being followed according to relevant regulations
Previous experience as a Sales agent will be considered as an advantage
Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month)

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Qualifications:

Proficiency in English and Slovenian both written and spoken
Proactive person with good support / sales skills
Strong communication and negotiation skills
Attention to details
Previous experience will be considered as an advantage

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Why Sofia Stars?

✔️ Competitive salary and monthly KPIs bonus
✔️ Working in a dynamic International company
✔️ Ability of career and professional growth within the company
✔️ Social benefits and team buildings
✔️ Sunny, spacious office

Apply Now

Our recruitment team will check your CV and Portfolio
in a few days. Sometimes it takes more time, so please be patient; we will contact you as soon as possible.

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