Risk Scheduling Officer

Responsibilities:

• Execute and manage the scheduling of pending withdrawals using bulk action tools, ensuring transactions are processed within specified timeframes.
• Reschedule withdrawals as necessary in response to changing priorities or targets, aligning actions with company objectives.
• Continuously monitor the status of scheduled and pending withdrawals to ensure compliance with financial targets.
• Report any discrepancies, issues, or potential risks related to withdrawal processing to the relevant Seniors.
• Respond to and escalate requests from your Team Lead or other relevant departments, adjusting withdrawal schedules or actions as needed to meet the set requirements.
• Adhere to internal policies, external regulations, and risk/ anti-fraud measures in all withdrawal scheduling activities.
• Take appropriate action on flagged transactions, such as duplicates identified through tools like Zimpler, ensuring prompt resolution.
• Efficiently use bulk action tools to handle high volumes of withdrawal transactions, ensuring timely and accurate processing.
• Conduct quality checks on bulk actions to minimize errors and ensure all transactions are executed as intended and in accordance to the guidelines.
• Maintain clear and effective communication with the Withdrawal Analyst Manager, other team members and stakeholders, providing regular updates on withdrawal schedules.
• Escalate issues that cannot be resolved at your level to ensure prompt resolution of the matter.
• Stay informed about new tools, processes, and regulatory changes related to withdrawal scheduling and risk management.
• Participate in training sessions and contribute to the continuous improvement of team processes.