Sofia Stars is growing tremendously, and we continue to conquer new countries!
Role in a nutshell:
Now we're looking for a Greek & English speaking Customer Support Agent to join our team and make his own contribution to our products.
Responsibilities:
✅ Responsibilities:
✔️ Providing support in Greek by email and Live chats;
✔️ Processing with great attention to details and content;
✔️ Identifying clients' needs and proactively proposing solutions;
✔️ Focusing on customer expectations and satisfaction;
✔️ Working closely with our team to improve and establish the necessary processes.
Qualifications:
✅ Qualifications:
✔️ Proficiency in Greek and English, both written and spoken;
✔️ Proactive person with good support/sales skills;
✔️ Strong communication and negotiation skills;
✔️ Attention to detail;
✔️ Previous experience as a support agent will be considered an advantage.
Why Sofia Stars?
✅ Why Sofia Stars?
💰 Competitive salary and attractive bonus scheme - up to 50% monthly bonuses;
🍎 Monthly food vouchers (200 BGN);
💼 Official employment & Full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);
🌍 Working in a dynamic International company;
🚕 Taxi vouchers;
🌴 Up to 25 paid leave days;
🏥 Six additional days of undocumented sick leaves;
🎁 Birthday, wedding and newborn gifts;
⚽ Multisport card;
🧗♂️ Team-building events and activities;
🌆 Sunny, spacious office;
🍔 Food vouchers, breakfast, fruits, and snacks available in the office;
📈 Ability for career and professional growth within the company;
Our recruitment team will check your CV and Portfolio
in a few days. Sometimes it takes more time, so please be patient; we will contact you as soon as possible.