Sofia Stars is growing tremendously, and we continue to conquer new countries!
Role in a nutshell:
Now we're looking for a French & English speaking Customer Support Agent to join our team and make his own contribution to our products.
Responsibilities:
✔️ Communication with customers via online chats, e-mails;
✔️ Maintain prompt and empathetic attitude toward customers;
✔️ Acknowledge and resolve customers’ requirements;
✔️ Knowing our products inside and out so you can answer the questions;
✔️ Ensure the satisfaction of the customer and provide professional support for customers.
Qualifications:
✔️ Excellent written and verbal French and English skills;
✔️ Ability to work in a multitasking environment;
✔️ Analytical skills;
✔️ Attention to details;
✔️ Previous experience as a support agent will be considered an advantage.
Why Sofia Stars?
✔️ Official employment and full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);
✔️ Competitive salary and attractive bonus scheme;
✔️ Working in a dynamic International company;
✔️ Birthday celebration present;
✔️ Ability for career and professional growth within the company;
✔️ Sportscard (Multisport) - partly covered & team-building events and activities;
✔️ Sunny, spacious office;
✔️ Wedding and newborn gifts;
✔️ Time for proper rest and 20 working days of Annual Vacation, maternity leave support;
✔️ Breakfast, food vouchers, fruits, and snacks available in the office.
Our recruitment team will check your CV and Portfolio
in a few days. Sometimes it takes more time, so please be patient; we will contact you as soon as possible.
.svg){kind=logo}
.svg)
.svg)