Sofia Stars is growing tremendously, and we continue to conquer new countries!
Role in a nutshell:
Now we are looking for a Customer Support Quality Assurance Manager to monitor and provide actionable insights to the agents. Through monitoring, they will gather information to improve agent performance and use evaluation forms to capture insights from these interactions.
Responsibilities:
Qualifications:
Why Sofia Stars?
Our recruitment team will check your CV and Portfolio
in a few days. Sometimes it takes more time, so please be patient; we will contact you as soon as possible.
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